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        1. Social Listening

          Social Listening

          Know what the market is talking about and proactively participate in the conversation.

          Start with FREE account today!
          FREE for 10 Users. No credit card required.

          Collect Feedback

          Monitor Mentions of Your Brand

          Create data streams that alert you when someone mentions your company on social media. Aggregate those comments and analyze them. Keep your finger on the pulse of market sentiment around your brand.


          Listen to Industry Influencers

          Who is influencing the prospects in your market? Influencers are key sources of information that your prospects listen to. Track what they are saying to identify trends and insight that you can incorporate into your marketing efforts.


          Zopim


          BoldChat

          Identify Customer Concerns

          Use Agile CRM’s social listening tool to get notifications when someone voices a concern or dissatisfaction with your product or service. Resolve issues when they arise rather than letting the conversation about those issues escalate on social media.

          Start with FREE account today!

          FREE for 10 Users. No credit card required.

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